Workshops FAQ
Q: I can’t attend live or can only attend part of the workshop, will it be recorded?
A: Yes, we record the sessions and send that out to everyone who registers within a week after the workshop
Q: What if I purchase a ticket for a colleague or member and then something happens and they can no longer attend and don’t need the ticket?
A: You can transfer that ticket to another workshop in our Training Series sponsored by America Learns. You can use it for a staff workshop or a member workshop
Q: Can you confirm if my members attend a workshop?
A: We can confirm the attendance of members who attend live and use their full name on Zoom using the Zoom participant report. Please inform your members to log in to the workshop with their full names – we will remind them to do so as well. We do not have a way to track members who watch the recording.
Q: Is there a group discount available?
A: If you have a large group or you are a State Commission interested in tickets for all of the programs in your state, we offer an All Access Pass. This gives you unlimited access to one workshop for $750.
Q: I can’t make a purchase on the website, how else can I buy a ticket?
A: We can send you an invoice for your ticket(s) and you can pay via ACH transfer or check if payment via credit card is not an option
Q: Can I purchase a ticket for someone else?
A: Yes, just let us know who you have purchased the ticket for so we can send them registration information directly
Q: I want to offer this to my members to attend, but want them to register themselves. Is there an easy way to do this?
A: Yes, we can set up a Google RSVP form specifically for your members to complete. You can share this form with your members and we will handle registration from there. Once we get a final count at the day of the workshop, we will invoice you for the total number of tickets
Q: I’d like for this workshop to be delivered to my group at another time, what are my options?
A: Interested in a more tailored experience? We can offer this topic as a custom virtual workshop for $1500. Feel free to contact us for more details
In a Box products FAQ
Q: We only have one person we want to add to the In a Box, is that ok?
A: Yes, of course! If you identify a second person you would like to add at a later date, just contact us and we can add them at that time
Q: I purchased one of the In a Box products but I need some help understanding the resource, what should I do?
A: Email us at support@dogoodbegood.us and we can set up a time for Sharon to walk you through the resource on a Zoom call
Q: We had staff turnover and the person who had In a Box access is no longer at the organization. What do we do?
A: We can change the seat in the Box to a new staff person. Reach out to us (support@dogoodbegood.us) to let us know about the change. Provide the previous person who had access, as well as the information for the replacement person and we will get it set up.
Q: Are the In a Box products subscription based?
A: No, it is a one time fee with “lifetime” access